November 2024 brought powerful enhancements to the DataGrail Privacy Platform with custom Privacy Request Center questions, expanded integrations for system detection, and new ways to access and delete sensitive data.

Welcome to DataGrail’s November release notes! With Thanksgiving behind us and the holidays ahead, we want to take a moment to thank our incredible customers for being leaders in the data privacy space and continuing to push us to deliver innovative new features.

This month, we’ve introduced features inspired by customer feedback: custom question support for the Privacy Request Center, expanded our integration network with new system detection capabilities, and added fresh ways to programmatically access and manage sensitive data.

Let’s dive in. 🦃

New to the DataGrail Privacy Platform in November

Custom question support for the Privacy Request Center | New integrations for Request Manager | New integrations for Live Data Map

Available this month: custom question support for the Privacy Request Center

The DataGrail team understands the complex challenges privacy teams face when processing data subject requests (DSRs), especially during high-traffic holidays when web activity surges and privacy request volumes typically peak.

Recognizing that privacy teams need more flexibility in collecting essential information like customer IDs and brand affiliations, we’ve developed a powerful enhancement to our Privacy Request Center. Now, organizations can easily add custom questions to their intake forms, automatically capturing and propagating critical details directly to ticket systems. This update empowers privacy teams to gather precisely the information they need, streamlining the DSR process and improving overall efficiency.

Custom questions support is available now for all customers with the new privacy request center view and will be available to everyone in the coming weeks. Learn more about adding custom questions here.

New integrations for Request Manager to programmatically access and delete sensitive data

We’ve added new integrations to help you access and delete Personally Identifiable Information (PII) data automatically. Below is a list of our latest integrations for Request Manager.

• Persona
  • Read connection instructions for Persona here.
  • Read API integration documentation here.
• CommonRoom
  • Read connection instructions for CommonRoom here.
  • Read API integration documentation here.

New integrations for Live Data Map to detect systems

DataGrail continues to expand its industry-leading integration network with the addition of Zip support for system detection in Live Data Map.

• Zip
  • Read connection instructions for Zip here.
  • Read API integration documentation here.

As always, DataGrail customers get access to every new and existing integration. Browse our complete integration directory here.

That’s a wrap on November’s release notes. You can always find an up-to-date changelog to DataGrail here.

We love customer feedback and are always looking to improve the DataGrail platform. You can give our team feedback anytime in-app under ‘product feedback’ in the side navigation. For questions, please reach out directly to your CSM or email [email protected]. If you’d like a demo of the DataGrail platform, reach out to us here.

Until next time. 👋