"I don’t know how many emails (we) get but if we had to keep track of all the data subject requests, there would be a high likelihood something would fall through the cracks."
“My advice to fellow CEO’s on GDPR planning is to take it very seriously - seek DataGrail, seek counsel - because this is something very serious from a legal perspective and the right thing to do for your customer.”
Daniel and Earl are AWESOME to work with. They are doing way more than just providing a tool. They really know their stuff - inside and out, like a consultancy that walks you through every step of the process. I was particularly pleased with their ability to adapt to the unique challenges of our business, during my time at Sales Hacker.
I wouldn't say I "disliked" anything - but as an early customer (we were one of the first), the DataGrail platform was still evolving and lacked some feature capabilities we were hoping for. That said, the DataGrail engineering team was fantastic in taking our feedback and translating that into sprints for new feature development.
At Sales Hacker - our partners were high profile brands such as Microsoft, LinkedIn, Adobe, DocuSign and more. We needed a platform and counsel to ensure that our partners felt safe and confident exchanging data with us. The DataGrail team supported us throughout the entire process and went above and beyond to make sure we were compliant with our data management.
I love that Mallory and the rest of the datagrail team were attentive to my needs, quick to respond to all of my questions and basically hand held me through this to get all the integrations done. It was good to have their support during a super busy time. They were also very understanding of my schedule so it was nice to work with a team that was flexible.
Nothing to dislike, they are a very new company so its nice to have a partnership with them and I'm sure they will keep getting better.
They are helping with our GDPR compliance and making sure that we control our user data. They make the process very simple and easy to set up with well documented support.